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We are looking for: a Network Customer Support Specialist (USA Hours).Responsibilities:• Handling Business Clients Technical requests ;• Focusing on customer expectations and satisfaction;• Analyzing clients' problems and providing relevant solutions;• Collaborating with other team members to provide high-quality support;Requirements:• Previous experience in a technical support or customer service role;• Strong verbal and written communication skills;• Excellent problem-solving skills and keen attention to detail;• Ability to work USA hours from 8 p.m to 4 a.m• Fluency in English (written and spoken).We offer:• A stable job and career development opportunities;• Attractive salary;• Additional health insurance;• Special benefits for our team members (Multisport Card, Happy Hours, etc.)• Young and friendly environment;